How do You Deal with Conflict at Work?

In this article, Kate Mercer of Shine Consulting offers some ideas about an issue she is often asked about - handling conflict at work.

We all face conflict at work. Reactions range from ‘ostrich-like’ avoidance at one extreme to ‘just losing it’ at the other. Here’s a framework to help you move from conflict to consensus.

First, it’s useful to distinguish two aspects and deal with these differently:

1. What the Conflict is About

In increasing order of difficulty, conflicts arise on:

Facts

This is a preview of How do You Deal with Conflict at Work?. Read the full post (735 words, estimated 2:56 mins reading time)

Share This

Close
E-mail It